Terms & Conditions
Agreement to our legal terms
We are Altrio ("Company," "we," "us," "our"). We operate the website altrio.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms," collectively the "Services").
You can contact us by phone or email at brianna@altrio.com65 Grenview Blvd N, Etobicoke, Ontario, M8X 2K3, Canada.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Altrio, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you to any changes by updating the "last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It's your responsibility to periodically review these Legal Terms to stay informed of updates. You'll be deemed to have been made aware of and to have accepted the changes in any revised Legal Terms by your continued use of the Services after the revised terms are posted.
All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Services. If you are a minor, you must have your parent or guardian read and agree to these Legal Terms before you use the Services.
We recommend that you print a copy of these Legal Terms for your records.
1. Our services
The information provided when using the Services isn't intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within that jurisdiction. Accordingly, those who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, to the extent local laws are applicable.
The Services aren't tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.), so if your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
2. Intellectual property rights
Our intellectual property. We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained within them (the "Marks"). Our Content and Marks are protected by copyright and trademark laws, and various other intellectual property and unfair competition laws and treaties, in the United States and around the world. The Content and Marks are provided in or through the Services "as is" for your internal business purpose only.
Your use of our Services. Subject to your compliance with these Legal Terms, including the prohibited activities section below, we grant you a non-exclusive, non-transferable, revocable license to access the Services, and to download or print a copy of any portion of the Content to which you've properly gained access, solely for your internal business purpose.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to brianna@altrio.com. If we ever grant permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors and ensure that any copyright or proprietary notice appears or is visible.
We reserve all rights not expressly granted to you in the Services, Content, and Marks. Any breach of these intellectual property rights will constitute a material breach of our Legal Terms, and your right to use our Services will terminate immediately.
Your submissions. Please review this section and the prohibited activities section carefully before using our Services, to understand the rights you give us and the obligations you have when you post or upload content through the Services.
Submissions. By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in that Submission. You agree that we shall own the Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
You are responsible for what you post or upload. By sending us Submissions through any part of the Services, you:
You're solely responsible for your Submissions and expressly agree to reimburse us for any losses we may suffer because of your breach of this section, any third party's intellectual property rights, or applicable law.
3. User representations
By using the Services, you represent and warrant that: (1) you have the legal capacity and agree to comply with these Legal Terms; (2) you're not a minor in the jurisdiction in which you reside, or if a minor, you've received parental permission to use the Services; (3) you won't access the Services through automated or non-human means, whether through a bot, script, or otherwise; (4) you won't use the Services for any illegal or unauthorized purpose; and (5) your use of the Services won't violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any current or future use of the Services.
4. Purchases and payment
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to purchases as required. We may change prices at any time. All payments shall be in Canadian or US dollars.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for those amounts upon placing your order. We reserve the right to correct any pricing errors, even after payment has been requested or received.
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order — including orders placed under the same account, payment method, or billing/shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
5. Subscriptions
Billing and renewal. Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring prior approval for each charge, until you cancel the applicable order. Your billing cycle length depends on the customer.
Cancellation. All purchases are non-refundable. You can cancel your subscription at any time by contacting us using the details below. Your cancellation takes effect at the end of the current paid term. If you have questions or are unsatisfied with our Services, email brianna@altrio.com.
Fee changes. We may, from time to time, change the subscription fee, and will communicate any price changes to you in accordance with applicable law.
6. Prohibited activities
You may not access or use the Services for any purpose other than that for which we make them available. The Services may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us. As a user of the Services, you agree not to:
7. User-generated contributions
The Services don't currently invite users to submit or post content. We may, however, provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services — including text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information (collectively, "Contributions"). Contributions may be viewable by other users and through third-party websites, and any Contributions you transmit may be treated in accordance with our privacy policy. When you create or make available any Contributions, you represent and warrant that:
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in termination or suspension of your rights to use the Services.
8. Contribution license
You and the Services agree that we may access, store, process, and use any information and personal data you provide, following the terms of our privacy policy and your choices, including settings.
By submitting suggestions or other feedback about the Services, you agree that we can use and share that feedback for any purpose without compensation to you.
We don't assert any ownership over your Contributions. You retain full ownership of all your Contributions and any associated intellectual property or proprietary rights. We're not liable for any statements or representations in your Contributions. You're solely responsible for your Contributions to the Services and agree to exonerate us from any responsibility and to refrain from legal action against us regarding your Contributions.
9. Services management
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including reporting them to law enforcement; (3) refuse, restrict, limit, or disable any of your Contributions; (4) remove from the Services or otherwise disable files and content that are excessive in size or burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and facilitate their proper functioning.
10. Privacy policy
We care about data privacy and security. Please review our privacy policy. By using the Services, you agree to be bound by our privacy policy, which is incorporated into these Legal Terms. Please note the Services are hosted in Canada. If you access the Services from any other region with data protection laws that differ from Canada's, your continued use of the Services means you're transferring your data to Canada and expressly consenting to have it processed there.
11. Term and termination
These Legal Terms remain in full force and effect while you use the Services.
WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you're prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party — even if acting on their behalf. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including civil, criminal, and injunctive redress.
12. Modifications and interruptions
We reserve the right to change, modify, or remove the contents of the Services at any time, for any reason, at our sole discretion and without notice. However, we have no obligation to update any information on the Services, and we won't be liable to you or any third party for any modification, price change, suspension, or discontinuance.
We can't guarantee the Services will be available at all times. We may experience hardware, software, or other problems, or need to perform maintenance, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time without notice. You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Services during downtime or discontinuance. Nothing in these Legal Terms obligates us to maintain, support, or supply corrections, updates, or releases for the Services.
13. Governing law
These Legal Terms are governed by and defined following the laws of Ontario, Canada. Altrio and you irrevocably consent that the courts of Ontario, Canada have exclusive jurisdiction to resolve any dispute arising in connection with these Legal Terms.
14. Dispute resolution
Informal negotiations. To expedite resolution and control costs, the parties agree to first attempt to negotiate any dispute, controversy, or claim related to these Legal Terms informally before initiating arbitration. Such informal negotiations commence upon written notice from one party to the other.
Binding arbitration. Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise 146), according to the ICAC's rules.
Restrictions. The parties agree that any arbitration shall be limited to the dispute between them individually. To the fullest extent permitted by law: no arbitration shall be joined with any other proceeding; there's no right or authority for any dispute to be arbitrated on a class-action basis or through class action procedures; and there's no right or authority for any dispute to be brought in a representative capacity on behalf of the general public or other persons.
Exceptions to informal negotiations and arbitration. The parties agree that the following disputes aren't subject to the above provisions: (a) disputes seeking to enforce or protect, or concerning the validity of, intellectual property rights; (b) disputes related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found illegal or unenforceable, neither party will elect to arbitrate any dispute falling within the unenforceable portion, and that dispute will be decided by a court of competent jurisdiction as described above.
15. Corrections
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other information. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information on the Services at any time, without prior notice.
16. Disclaimer
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES, AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF USING ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
17. Limitations of liability
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
18. Indemnification
You agree to defend, indemnify, and hold us harmless — including our subsidiaries, affiliates, and all respective officers, agents, partners, and employees — from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties in these Legal Terms; (4) your violation of the rights of a third party, including intellectual property rights; or (5) any overt harmful act toward another user of the Services with whom you connected via the Services. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you're required to indemnify us, and you agree to cooperate with our defense of such claims. We'll use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.
19. User data
We'll maintain certain data that you transmit to the Services for the purpose of managing their performance, as well as data relating to your use of the Services. Although we perform regular routine backups, you're solely responsible for all data you transmit or that relates to any activity you've undertaken using the Services. You agree that we have no liability to you for any loss or corruption of such data, and you waive any right of action against us arising from such loss or corruption.
20. Electronic communications, transactions, and signatures
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.
You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature, delivery, or retention of non-electronic records, or payments or credits by any means other than electronic.
21. California users and residents
If any complaint with us isn't satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
22. Miscellaneous
These Legal Terms, and any policies or operating rules posted by us on or in respect to the Services, constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms won't operate as a waiver of that right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We won't be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and doesn't affect the validity or enforceability of the remaining provisions. There's no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or your use of the Services. You agree that these Legal Terms won't be construed against us for having drafted them. You waive any defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties to execute them.
23. Contact us
To resolve a complaint regarding the Services, or to receive further information about their use, please contact us at:
Altrio
65 Grenview Blvd. N
Etobicoke, Ontario M8X 2K3
Canada
Contact: brianna@altrio.com